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Locations, QR & In-Store Setup16 February 20265 min read

Manage locations and plan limits

How active location limits work and how to safely manage primary and inactive locations.

Location limits by plan

Active locations are limited by plan:

  • Basic: 1 active location
  • Growth: up to 3 active locations
  • Enterprise: custom limit

If you need more active stores, upgrade first.

Keep one clear primary location

Your primary location anchors your business profile and improves consistency across your account.

Review this whenever you open, close, or reassign stores.

Keep operating hours accurate

Update hours for each location so customers and staff have the same expectations.

Outdated hours create support issues and poor in-store experience.

Deactivating a location

When you deactivate a location:

  • historical records stay intact
  • the location is removed from day-to-day use
  • you still need at least one active location in your account

Plan any closure or transition with these rules in mind.

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