The short version
A customer scans your QR code, your staff approve the stamp on their phone, and the reward is issued automatically when the card fills up. There is no app to download, no card reader and no till integration.
Customer
Scans your QR
Opens in their phone browser. No app download, no account needed the first time.
StampClub
Request appears at the till
Your staff phone shows it in under a second. Nobody has to be watching the screen.
Staff
Checks and confirms
Name, photo, which card, current progress. Set 1–10 stamps, then slide to confirm.
Customer
Stamp lands instantly
If it completes the card, the reward voucher is issued automatically.
Two staff can never double-stamp the same person: opening a request locks it to one device, and the lock releases after 30 seconds if that phone goes offline.
The customer's side
Customers never install anything. Scanning your QR opens StampClub in their browser, and from there they can:
- join your loyalty card in a few seconds
- see their progress towards the next reward
- hold rewards until they are ready to use them
- add the card to Apple or Google Wallet where that is available
Everything is tied to the phone number or email they sign up with, so a lost phone never loses their stamps.
Your side, at the counter
Day to day, your team lives on one screen: the Scan area. It shows waiting requests and opens each one as an approval card. A shift usually needs nothing else.
Everything else is set up once and then left alone:
- your loyalty cards and rewards
- your QR posters
- your team and their permissions
- your locations
Where everything lives
Your dashboard has six main areas, and most settings sit inside the last one:
- Home: a summary of today
- Customers: your member list, health segments and notes
- Marketing: Campaigns, Promo codes and Autopilot
- Scan: the till screen your staff use
- Analytics: stamps, members, retention and busiest times
- Settings: loyalty cards, locations, team, billing, integrations and this help centre
If you cannot find something, it is almost always under Settings.
What happens when a card fills up
You do not need to track completions. The moment the final stamp is approved, the reward is created and the customer's card starts again:
Last stamp approved
The card reaches its target and rolls over to a fresh one, keeping any overflow stamps.
Voucher issued automatically
It appears in the customer's rewards straight away. Vouchers on this platform do not expire.
Redeemed at the counter
The customer shows their reward, a staff member confirms it, and it is marked used.
Getting set up
Setting up takes about ten minutes:
Your business
Name, type, contact details, address and your logo.
Your card
How many stamps and what the reward is. Sensible defaults are filled in for your business type.
Review and launch
A last look before anything goes live.
You're live
Print your QR poster and take your first stamp.
Launching starts a 30-day free trial on the Basic plan unless you arrived from a Growth link. You choose your plan later from the billing page.
Once you are live, print your QR poster and put it where people pay. That single step matters more than any setting on this platform. A loyalty programme nobody can see does not collect anything.
Where to go next
- new to the till? read Staff quick start at the till
- setting up your first card? read What makes a good stamp card
- want separate cards per product? read Run several loyalty cards