Help Center

Everything you need to run your loyalty programme.

32 guides covering every part of StampClub — from your first stamp to campaigns, Autopilot and integrations.

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Start with what you are doing today

Owners and counter staff need very different things. Pick the one that matches you — there are 8 guides written for people working the till.

New to StampClub and getting your first loyalty card live.

Approving stamps and handling rewards during a shift.

Bringing customers back and getting more from the platform.

Every guide, grouped the way the dashboard is organised.

2 guides

Get your business live: profile, first loyalty card, QR poster and your first stamp.

4 guides

Decide how many stamps, what the reward is, and whether to run one card or several.

5 guides

The day-to-day at the counter — approving stamps, handling rewards and fixing mistakes.

7 guides

Reach your customers: campaigns, promo codes, referrals and automated retention nudges.

2 guides

Understand who is a regular, who is slipping away, and what to do about it.

4 guides

Your member list, and who on your team can do what.

3 guides

Multiple sites, per-location QR codes and how location assignment affects staff.

2 guides

Connect a spreadsheet or another system, and put loyalty cards in Apple and Google Wallet.

1 guide

Plans, trials, upgrades and what changes when a subscription lapses.

2 guides

Read your numbers, and collect reviews from the customers you already have.

If a guide did not answer your question, a real person will. Tell us what you were trying to do and we will walk you through it.