Two kinds of QR
Every business has a main QR code. If you run more than one loyalty card, each card can also have its own.
The difference is what happens after the scan:
- the main QR shows the card chooser, unless the customer already collects on one of your cards
- a per-card QR goes straight to that card with nothing to choose
Both create the same stamp request for your staff to approve. Only the route differs.
When to print a per-card QR
Use one wherever a specific product is sold and there is no ambiguity about what the customer just bought:
- at the coffee bar
- beside the grill
- on the table cards for a particular menu
This is the fastest option at a busy counter, and it removes the chance of a customer picking the wrong card.
When the chooser is better
Keep the main QR at the till when:
- the same counter sells several of the things you run cards for
- you want customers to discover cards they have not joined yet
- you only run one card, in which case there is no chooser at all
What the chooser looks like
Cards the customer already collects on appear first with their live progress, so a returning customer taps straight through to the card they are building. Cards they have not joined follow underneath.
Someone who only collects coffee sees their coffee card at the top and your food card below it as an invitation.
Creating a per-card poster
- go to Settings, then Card Studio
- open the card you want a poster for
- choose the Poster tab
- design and download it
Each card can carry its own colours and logo, or inherit your main poster design. A card with no poster of its own simply appears in the chooser on your main QR.
If a card is paused or archived
A per-card QR for a card that has closed to new members still works for people who already hold that card. Anyone else is sent to your main card instead, so a customer standing in your shop is never refused.
That behaviour is deliberate. A printed poster stays on a wall long after a plan change, and it should never dead-end a real customer.